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How confidential are you?

Whenever you place an order at, you have to provide personal information, which includes your name, surname, email, and phone number. Still, you should know that working with is absolutely safe and confidentially. Our company does not disclose your personal information to any third party. You should know that your personal data can be also used only to get clarifications on your order. Please, remember that our representatives never ask customers to share personal information, including credit card numbers, on the phone. You will have to use this information ONLY when completing the payment transaction over 2CheckOut or PayPal. Once the payment is processed, we will send a written confirmation to your email.

Who will work on my paper? How do I know my writer is educated? Does my writer have any solid degree?

Our company hires only those writers, who have at least one verifiable academic degree. All our writers have at least one Bachelor’s, MA or Ph.D. degree. All our writers are categorized, depending on their professional specialization. This is how we can ensure that only the most professional writer will be assigned to work on your paper. You can rest assured that only the writer with specialist knowledge in your discipline will process your writing request. In order to guarantee your 100% satisfaction, we test each writer’s skills and abilities according to the following criteria:

  • Academic experience;
  • Professional experience;
  • The writer’s online application and written test results;
  • The writer’s availability and desire to work on your paper.

How can I speak to the writer, who is assigned to work on my paper?

You can always contact the writer directly by using our messaging system. Please, use your Personal account at to send messages to the writer. You will receive an email notification every time the writer sends a message to you. Still, you are responsible for checking your email and Personal account regularly for messages and updates from the writer or our agents. If you urgently need to talk to the writer and he/she does not respond to you, there is nothing to worry about. You writer may be occupied doing research, etc. In this case, you should get in touch with the members of our support team. They will surely send your note to our Writing Department.

What are the risks that my paper will be plagiarized?

All our customers receive only original papers. We have a personal system of plagiarism detection, and it is not difficult to detect plagiarism in any paper. However, unlike other databases like Turnitin, the results of our plagiarism checks are not made public. Therefore, you can be confident that the results of our cooperation with you are absolutely confidential. We guarantee that all our papers are plagiarism-free. You will receive your paper only after it is checked for uniqueness. In addition, you may request a support team to deliver a free plagiarism report to you, so that you see that your assignment does not contain any copied material.

How are your essays formatted?

All our papers are formatted in accordance with the basic standards of quality and academic writing: all papers have 1-inch margins on all sides and are written in 12 point font Times New Roman, have 300 words per page and are double-spaced. If your formatting requirements differ from our standards, please, specify your formatting instructions at the time of placing the order.

What if I do not like what you have written?

If you believe that your paper needs minor changes, you can always use the benefits of our free revision policy. This option is available within 2 days (for orders including 1-19 pages) and 30 days (for assignments consisting of 20+ pages) after order completion. Please, log into your Personal account at and use the Files tab to send your revision comments to the writer. Please, do not forget to state how many hours the writer has to fulfil your request. In addition, you should not change original guidelines. If your paper needs major changes and the instructions differ from the ones provided with the original order (for example, you set another deadline, different number of pages, etc.), we will ask you to place a compensation order to stick to your new guidelines.

How do you cope with urgent papers?

We understand the problems students face because of missed deadlines. Their professors demand that all papers be submitted on time, even if the student is in a tough situation. That is why we always have someone to work on your paper, and we always meet your deadlines. This is actually why so many students have chosen our company to cooperate with.

Will my paper be extraordinary and great?

Ensuring your 100% satisfaction is our top priority. Our writers follow each and every word of your instructions. Based on what we hear from our customers and the feedback they provide, we can state that we successfully keep the rates of customer satisfaction at nearly 100%. If, for some reason, you are not satisfied with the final paper, please, follow our free revision policy (check “Terms and Conditions” page), and we will be happy to incorporate the necessary changes to make you 100% satisfied. In case the assigned expert fails to adhere to your guidelines, you can ask to refund your money. The refund option can be used within 14 days after deadline expiry. You are to send detailed refund comments and identify the paper flaws. The Refund Department will analyze your case and provide a response within 3-4 business days.

Can I track the order progress?

Please, log into your personal profile to see the updates on your order. These updates are fully automatic. We do everything to make our cooperation with you easier. You always know what is going on with your paper. You can also contact our customer service representatives or the writer to learn about your paper’s progress. Please, use our phone, Live Chat or email to address us if any questions about your paper arise.

What makes you different from the hundreds of other writing services?

Every paper we deliver to our customers is written from scratch. We maintain 100% originality in our papers. Our customers may also access and use the unique features of our website and writing policies. Only American, British, and Canadian professionals work in our team. These professionals produce exceptional content and never copy and paste like unprofessional writers working in second-rate companies.

What if I do not have the resources needed for my paper? Can you research and find them?

Our company provides access to many scholarly libraries and databases. However, it may happen that your book or article is hard to find. In these cases, you may need to provide the resources which are either unavailable or difficult to find. We will have no difficulty managing your order if you upload all additional materials on time, i.e. when placing an order.

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